Welcome to the Veloura Belgrade store! The terms "we", "us" and "our" refer to the Veloura Belgrade store. Veloura Belgrade operates this store and this website, including all related information, content, functionalities, tools, products and services, with the aim of providing its customers with a personalized shopping experience (hereinafter: "Services").

The following terms, as well as the policies referenced herein (hereinafter: "Terms of Use" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms of Use carefully, as they contain important information about your legal rights and cover areas such as disclaimer of warranty and limitation of liability.

By visiting, accessing or using our Services, you accept these Terms of Use and our Privacy Policy [LINK]. If you do not agree with these Terms of Use or the Privacy Policy, do not use or access our Services.

1. SECTION – ACCESS AND ACCOUNT

By accepting these Terms of Use, you confirm that you are at least of legal age according to the laws of the state or province in which you live, and that you have given us consent for your minor dependents to use the Services on devices you own, have purchased, or manage.

To use the Services, including accessing or browsing our online stores, or purchasing products or services we offer, we may request certain information from you, such as an email address, as well as billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide us with such information.

You are solely responsible for maintaining the security of your account access information, as well as for all activities that occur through your account. You may not transfer, sell, license, or assign your account to another person.

2. SECTION – OUR PRODUCTS

We have taken all reasonable measures to display our products and services in our online stores as accurately as possible. However, please note that the colors or appearance of products may differ from what you see on your screen, depending on the type of device you use to access the store, as well as its settings and configuration.

We do not guarantee that the appearance or quality of products or services you purchase will fully match your expectations or the content displayed in our online stores.

Product descriptions may be changed at any time, without prior notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time, and to limit the quantities of products offered to any person, geographic region, or legal jurisdiction in individual cases.

3. SECTION – ORDERS

When you place an order, you are making an offer to purchase. Veloura Beograd reserves the right to accept or reject any order for any reason at its sole discretion. Your order is considered accepted only when Veloura Beograd confirms its acceptance. We must receive and process your payment before accepting an order. Please check your order carefully before submitting it, as Veloura Beograd may not be able to accommodate cancellation requests once an order has been accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number you provided when placing the order.

You may return or exchange purchased products exclusively in accordance with our Return Policy [LINK].

You represent and warrant that you are making purchases solely for personal or family use, and not for commercial resale or export.

4. SECTION – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without prior notice. The price of a product or service will be the one valid at the time of placing the order, as stated in the order confirmation email. Unless explicitly stated otherwise, published prices do not include taxes, shipping, handling, customs clearance, or import costs.

Prices published in our online stores may differ from prices in physical stores or other online or other sales channels managed by third parties. Occasionally, we may offer promotions within the Services that affect prices and to which terms different from these Terms may apply. In case of disagreement between the terms of the promotion and these Terms, the terms of the promotion shall apply.

You agree to provide current, complete, and accurate purchase, payment, and billing information for all purchases made in our stores. You also agree to update your account information and other information without delay, including your email address, credit card number, and expiration date, so that we can process transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are authorized to use that credit card for the purchase, (iii) the credit card issuer will cover the incurred charges, and (iv) you will pay all charges at the published prices, including shipping and handling costs, and all applicable taxes.

5. SECTION – SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, customs authorities, or events beyond our control. As soon as we hand over the products to the carrier, ownership and risk of loss pass to you.

6. SECTION – INTELLECTUAL PROPERTY

Our Services, including, but not limited to, all trademarks, brands, texts, displays, images, graphics, product descriptions, video and audio content, as well as their design, selection and arrangement, are the property of Veloura Belgrade, its affiliates or licensors and are protected by applicable patent, copyright and other intellectual property laws in the United States and abroad.

Under these Terms, you may use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material found within the Services. Nothing in these Terms grants you a license or any other right to a patent, trademark, copyright, or other intellectual property right of Veloura Belgrade or any third party, unless explicitly stated in these Terms. Unauthorized use of the Services may constitute a violation of intellectual property laws. Veloura Belgrade reserves all rights not expressly granted herein.

The names, logos, product and service names, designs, and slogans of Veloura Belgrade are trademarks of Veloura Belgrade, its affiliates, or licensors. You may not use these trademarks without the prior written permission of Veloura Belgrade. All other names, logos, product and service names, designs, and slogans displayed within the Services are trademarks of their respective owners.

7. SECTION – OPTIONAL TOOLS

As part of the Services, you may gain access to third-party shopping tools that are not under our supervision, control, or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, conditions, or endorsements. We assume no liability for damages arising from the use of optional third-party tools.

Your use of optional tools offered through the site is solely at your own risk and discretion, and you are responsible for familiarizing yourself with and accepting the terms under which external service providers offer such tools.

In the future, we may also offer new functionalities through the Services, including the publication of new tools and resources. Such new functionalities will also be considered part of the Services and will be covered by these Terms of Use.

8. SECTION – LINKS TO THIRD-PARTY SITES

The Services may contain materials and hyperlinks to websites provided or maintained by third parties, including embedded third-party functionalities. We are not responsible for checking or evaluating the content or accuracy of third-party materials or websites. If you choose to leave our Services to access such third-party materials or websites, you do so at your own risk.

We are not responsible for any damage or loss arising in connection with access to third-party websites or the purchase and use of products, services, resources, or content available on those websites. We recommend that you carefully read the policies and practices of those third parties before conducting any transaction. All complaints, claims, concerns, or questions regarding third-party products and services should be directed to that third party directly.

9. SECTION – PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy, available here: [LINK]. By using the Services, you confirm that you have read our Privacy Policy.

10. SECTION – FEEDBACK

If you submit, upload, post, email, or otherwise provide any ideas, suggestions, comments, reviews, offers, plans, or other content (collectively: "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use. We may exercise the rights under this license, for example, to operate, provide, evaluate, improve, correct, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Use.

You further represent and warrant that: (i) you own or control all rights necessary for the Feedback, (ii) you have disclosed any compensation or incentive you received in connection with submitting the Feedback, and (iii) your Feedback complies with these Terms. We have no, and will have no, obligation to (1) keep your Feedback confidential, (2) pay you any compensation for the Feedback, or (3) respond to your Feedback.

We reserve the right, but not the obligation, to monitor, edit, or remove Feedback that we, in our sole discretion, deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that we believe violates any party's intellectual property rights or these Terms of Use.

You agree that your Feedback must not violate the rights of third parties, including copyright, trademarks, privacy rights, personality rights, or other personal or proprietary rights. You also agree that your Feedback must not contain libelous or otherwise unlawful, offensive, or obscene content, nor computer viruses or other malicious software that could in any way affect the operation of the Services or any related site. You may not use a false email address, impersonate someone else, or mislead us or third parties as to the origin of the Feedback. You are solely responsible for the Feedback you submit and for its accuracy. We assume no responsibility for Feedback posted by you or any third party.

11. SECTION – ERRORS, INACCURACIES, AND OMISSIONS

It is possible that the Services may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders without prior notice, even after an order has been submitted, if any information is inaccurate.

12. SECTION – PROHIBITED USES

You may access and use the Services solely for lawful purposes. You may not, directly or indirectly, access or use the Services: (a) for any unlawful or malicious purpose; (b) in a manner that violates any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (c) in a manner that violates or infringes our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that is not in compliance with these Terms; (g) to transmit or enable the sending of advertising or promotional material such as "junk mail," "chain letter," "spam," or other similar unsolicited mail; (h) to impersonate another person or entity, or attempt to do so; or (i) for any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, in our opinion, may harm Veloura Belgrade or users of the Services or expose them to risk.

You further agree not to: (a) upload or transmit viruses or any other type of malicious code that may be used in a way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, pretexting, sending bots, crawling, or scraping; or (e) interfere with or circumvent the security features of the Services, any linked website, other websites, or the internet. We reserve the right to suspend, block, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

13. SECTION – TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time, without prior notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranty, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

14. SECTION – DISCLAIMER OF WARRANTY

The information displayed within or through the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.

EXCEPT WHERE EXPRESSLY STATED BY VELOURA BEOGRAD, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, OR CONDITIONS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

15. SECTION – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELOURA BEOGRAD, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

16. SECTION – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Veloura Belgrade, our affiliates, partners, officers, directors, employees, agents, subcontractors, licensors, and service providers from and against any and all losses, damages, liabilities, or claims, including reasonable attorneys' fees, that any third party may assert due to (1) your breach of these Terms of Use or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access or use of the Services.

We will notify you of any indemnification claim, provided that untimely notice does not release you from your obligations, unless you have suffered significant material damage as a result. At our own expense, we may assume control over the defense and resolution of such claims, including the selection of legal counsel, but we will not resolve any claim that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld. You will cooperate in the defense of such claims, including providing relevant documentation.

17. SECTION – SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use. Such determination shall not affect the validity and enforceability of any other remaining provisions.

18. SECTION – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

19. SECTION – TRANSFER

You may not delegate, transfer or assign this Agreement, or any of your rights or obligations under these Terms, without our prior written consent, and any attempt at such transfer shall be void. We may transfer, assign or delegate these Terms, as well as our rights and obligations, without your consent or prior notice.

20. SECTION – GOVERNING LAW

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal state, state or territory where Veloura Beograd is headquartered. You and Veloura Beograd agree to the local jurisdiction and personal jurisdiction of those courts.

21. SECTION – HEADINGS

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

22. SECTION – CHANGES TO TERMS OF USE

You can review the most current version of the Terms of Use at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. In accordance with applicable regulations, we will notify you of any material changes to these Terms, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

23. SECTION – CONTACT INFORMATION

Questions about the Terms of Use should be sent to us at: info@velourabeograd.com